Channex re-sync fails

What you’ll see: Clicking Re-sync to Channex returns an error.

Resolution:

The re-sync backend fix may not be deployed in your environment yet — the Channex row itself explains this when it applies.

• Read the message on the Channex row; if it mentions the pending deploy, no action is needed on your side.
• Retry after the next deployment; content is not lost in the meantime.
• If the row shows a different error, escalate with a screenshot and the property name.