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Answers for Folio PMS administrators

Support Center › Integrations (PriceLabs, Channex, TrackHS) › KB-C7-05

TrackHS row says “Not configured”

KB ID: KB-C7-05 · Audience: None · Applies to: Folio PMS admin (web) · Last verified: September 6, 2026 · Last updated: September 7, 2026

What you’ll see: You see a third integration row, TrackHS, reading “Not configured”.

Resolution:

Ignore it unless you are setting up TrackHS. It appears for operations integrations and stays Not configured until enabled by the team — there is nothing for a property manager to do here today.

Didn’t find your answer? See the Known Issues & Escalation category.