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Answers for Folio PMS administrators

Support Center › Photos & Hero Images › KB-C3-01

Photo upload requirements

KB ID: KB-C3-01 · Audience: None · Applies to: Folio PMS admin (web) · Last verified: September 6, 2026 · Last updated: September 7, 2026

What you’ll see: Your photo won’t upload, or you want to check sizes before you start.

Resolution:

RequirementDetails
FormatsJPG, PNG, or WebP
Max file size10 MB per photo
Max photos10 per property
How to uploadDrag & drop into the upload area, or click Browse files (select multiple files in one go)

Oversized or unsupported files are the most common cause of a photo silently failing — check format and size first.