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Answers for Folio PMS administrators

Support Center › Properties › KB-C2-03

My new property isn’t on the booking site

KB ID: KB-C2-03 · Audience: None · Applies to: Folio PMS admin (web) · Last verified: September 6, 2026 · Last updated: September 7, 2026

What you’ll see: You created a property but it doesn’t appear on the SnowSand booking site.

Resolution:

Expected behavior: every new property starts as a Draft and is hidden from the booking site until you publish it.

  1. Open the property card and expand the panel.
  2. Scroll to Booking Site Visibility — a draft reads “<property> is hidden from the booking site.”
  3. Click Publish to booking site.
  4. The badge flips to Published and the listing appears at https://www.staging.snowsand.com/properties/<your-slug>.

Use Live Preview (Desktop / Mobile) in the panel to check the listing as guests will see it, before and after publishing.