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Support Center › Properties › KB-C2-04

“Property Details & Amenities” summary is missing

KB ID: KB-C2-04 · Audience: None · Applies to: Folio PMS admin (web) · Last verified: September 6, 2026 · Last updated: September 7, 2026

What you’ll see: The section header shows, but the summary and the Edit details & amenities button are missing on some properties.

Resolution:

This is a known deployment regression currently under investigation. The underlying data is intact (verified via API), and amenity editing still works for newly created properties.

Don’t re-enter property details to “fix” this — the data is already there and duplicating it creates cleanup work.